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SANStar

A map based solution for desktop and mobile platforms helping Cities optimize the scheduling and pickup of bulky item collection & container replacements

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SANStar

works for your City Department

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☑ Scalable

SANStar easily scales from 5,000 to 50,000
Service tickets per day supporting your
Department effortlessly

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☑ Mobile-Ready

SANStar allows drivers to see tickets, see routes, track completion and automatically close out tickets with completion photos

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☑ Dashboards & Metrics

The map-centric SANStar solution offers a robust reporting and dashboard component, allowing yard supervisors and dispatch coordinator's up to the minutes view of the operation

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ABOUT SANStar

SANStar is Spatial Wave’s GIS-centric cloud solution for the fulfillment of solid waste resources requests.  It leverages built-in smart Dispatching, Routing, Mapping and Reporting modules, and can seamlessly connect to various 311 Services.

The fulfillment component of the SANStar platform includes a map-enabled interface for supervisors to define routes, assign drives and trucks, and ultimately dispatch requests. Drivers use an App on their smartphones to fulfill service requests and track their progress.

The SANStar App allows the drivers to efficiently process requests even if they lose connectivity in the field. All data captured while processing the requests, including photos and map markups, are transmitted back to the centralized cloud-based SANStar database.

SANStar includes many reports and an analytic map-enabled dashboard showing the drivers’ progress during their daily runs. Supervisors use reports and dashboards to optimize the handling of daily service requests.

KEY PRODUCT HIGHLIGHTS  

Easy to use system for the public

Citizens can easily request solid waste services such as bulky item pickups

Mobile-Ready

Drivers can view tickets, routes, track completion and automatically close out tickets with photos

LIVE DASHBOARDS FOR SUPERVISORS

Supervisors can view a live dashboard to follow the progress of drivers

Scaleable solution

Scales with ease from 5,000 to 50,000 Service tickets per day

Smartphone interface for Drivers

This works in disconnected mode to minimize interruptions

EASILY AVAILABLE ANALYTICS

Use the reports & GIS dashboards to view trends and optimize work plans

FOR OFFICE & FIELD STAFF

Dispatching & fulfillment interface designed for needs of supervisors and drivers

EASE OF USE FOR ADMIN TEAM

Administration staff can enforce limits on the frequency of pickup for a given address

CONTACT US 

Please call (949) 540-6400 or reach out to us via our CONTACT PAGE to get more information on SANStar or any of our other software products.